Customer Care : Delivering a positive customer care experience is our core value. With 31 years of experience, we specialize in providing customer service that enhances your productivity, efficiency, and customer retention.
Customer Satisfaction : Our motto is customer satisfaction, proven by over 5000 satisfied customers across India. We achieve outstanding levels of service support and satisfaction through our dedicated service engineers and 24/7 assisted-help resources. Our growth is driven by repeated orders from our existing clients, which serve as a testament to our service quality.
Professional Service : You can rely on our professional technicians, who are among the finest in the industry, to deliver superior customer service and satisfaction. We guarantee 100% satisfaction after servicing and repairing your systems.
Printer. Photocopier, Scanner, Computer, Laptop, Server etc;
Regular maintenance & services of your printers and copiers and other IT equipment's keeps your systems healthy and energy efficient. The principle of preserving the equipment for preventing any malfunction either before they occur or before they develop into major defects is Maintenance. The prime end of safeguarding is to eliminate the consequences of malfunction of equipment. Our maintenance program shall help you to prevent all equipment failure before if occurs. All the office equipment's, like any other machine depreciate with time and if not maintained, they lose efficiency, consume more power & reduce your profits. The good news, however, is that you can keep in good working order through regular maintenance. Our regular plan can: keep your systems safe and free from contaminants, Reduce ongoing repair costs, Keep your systems energy efficient and save you on electricity bills. Increase the life expectancy of your system. Don't wait until there’s a problem to give your systems some attention. Let us stay on top of the maintenance for you, and take it off your to-do list
As an Enterprise customer, you will benefit from our guaranteed 4-hour response time to service requests. This ensures that your business operations remain smooth and uninterrupted. Our technicians leverage the latest technology to access a comprehensive history of your services, maintenance, and system information, allowing us to respond quickly, accurately identify issues, and provide effective solutions.
We offer several printer maintenance contracts designed to suit your needs:
We highly recommend our TGC plan, which can limit costly repairs and enhance the efficiency of your printers, ultimately saving you more money in the long run.
Secure your operations the smart way with our scalable and foolproof solutions. At Essjay, we support you in staying focused on your core business activities while our highly qualified experts troubleshoot and resolve issues promptly, both on-site and through remote assistance.
Our highly talented and experienced support professionals ensure a trustworthy computing platform, enabling your organization to reach its business goals faster than ever. The TGC Annual Maintenance Contract (AMC) offers cost-effective, comprehensive, and value-driven services tailored to meet the unique requirements of every business, 24/7, 365 days a year.
With TGC, you can rely on:
Secure your business operations with our TGC and experience unparalleled support and reliability.
Benefit from our comprehensive and non-comprehensive AMC for IT hardware's includes, Desktop. Laptop. Server. Printers. Scanners. Networking Devices etc.
Essjay provides AMC (Annual Maintenance Contract) services for your IT Infrastructure. We have dedicated team of IT experts to take care of the smooth functioning of all your IT resources which includes computes assembling, Hardware repair, Hardware part replacement, expanding local network, Servers, Storage, regular maintenance and checkup, software Installation, Driver Installation, Single Internet connecting to multiple computers, Network troubleshooting etc. We use our expertise & well experienced team, mature processes and experience to set the standards for the industry in pursuit of our mission of ensuring customer delight in Our Computer AMC Contract (AMC).
We offer two types of Annual Maintenance Services (Computer AMC services):
Non - Comprehensive Annual Maintenance Contract: In a Non- Comprehensive AMC, the cost of spare parts replacement must be borne by the customer. This usually means only service. Preventive maintenance comes under this, and a consultant will advise on hardware bread down.
Comprehensive Annual Maintenance Contract: In a comprehensive AMC, the analysis of breakdowns/faults in the hardware and repairing/service is taken care of by the service provider. This includes spare parts replacement. Apart from this, preventive maintenance is also done, on a pre-determined/agreed-to frequency. Note: It excludes all physical mishandling or damages.
Essjay Infosystem PVT. LTD. is a Service oriented multicultural INDIAN Company established in 1991 and incorporated in 2006. Essjay is a pioneer and leader in information technology industry, plays an active position in printing and IT industry in India Located in financial capital of India, Mumbai.
